BooklineCall policy and simulator ready; telephony connection gated

The phone gets answered while the work gets done

Every good call gets a next step.

An inbound AI receptionist that answers routine questions, qualifies the request, and captures the booking handoff.

The founding plan includes a custom inbound call flow, 200 AI-handled minutes, email summaries, and a customer-approved transfer or voicemail fallback.

VERIFIED LAUNCH STANDARD

What runs now. What stays gated.

Inbound-only AI receptionist for general home-service businesses, capped at 200 AI-handled minutes. It records appointment requests, not confirmed bookings. Interest and sample requests are open; paid activation or fulfillment remains controlled by the specific gates below.

WORKFLOW
  1. Play an AI/transcription disclosure before speech transcription.
  2. Press 1 records consent before AI begins; press 2 transfers without AI processing.
  3. Collect only callback and service-request fields from approved FAQs and service-area rules.
  4. Read material details back and email a structured summary.
  5. Delete QA transcript after seven days; route the minute cap to an approved fallback.
HARD STOPS
  • No outbound calls or SMS
  • No audio recording or card collection
  • No emergency or regulated-profession use
  • No automatic overage
SYNTHETIC TESTS
  • consent and transfer branches
  • emergency stop
  • unknown price refusal
  • sensitive-data rejection
  • minute cap
  • duplicate webhook
  • transcript deletion
01 · exposure

30 qualified home-service businesses receive tracked outreach, producing at least five attributable visits or three substantive replies; test calls do not count.

02 · operational

Real call IDs prove consent, lead capture, transfer/fallback, summary delivery, and transcript deletion.

03 · iteration

A versioned failure-driven prompt or workflow change improves repeat tests.

04 · economics

A paid customer, actual provider invoice, Stripe receipt, and positive contribution are recorded.

05 · evidence

Preserve versioned inputs, outputs, consents, provider IDs, costs, owner minutes, and an append-only event trail without exposing customer secrets.

06 · outcome

At least one external pilot completes a full paid month before an outcome decision.